Unified Communications as a Service: UCaaS

• Cloud Phone System PBX Features

Contact Center as a Service: CCaaS

• CARES Features and Benefits
• AI Solutions
• Fraud Prevention
• ChatBots
• AI Voice Attendant
• Interactive Voice Response: IVR
• Post Call Analysis
• Workforce Management

Workforce Management

• Describe features of L3Prime (Education and ROI)

Self Service Solutions

• Inbound and Outbound Applications through IVR (Voice, SMS & Email)

Outbound Notifications for Voice, SMS, & Email

Chat Bots

Multi-Factor Authentication

Computer Telephony Integration: CTI

AI Solutions

• KYC (Business Case, Technology, ROI & White Papers)
• Speech Recognition Auto Attendant / Operator
• Speech Recognition Banker

CARES Lite, Advanced & Enterprise